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Questions about AI trading, automation, or integrations? Our team is here to help.

Email Support

support@tradebase.live

For general inquiries and assistance

Response Time

Within 24 hours

Monday - Friday: 9 AM - 6 PM UTC

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Quick Info

Average response time: 2 hours
Available 24/7 for account issues
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Frequently Asked Questions

Find quick answers to common questions

How do I get started?

Sign up, choose your subscription, and begin using TradeBase signals to guide manual execution and trade recordkeeping.

How do I record trades?

Execute on your own platform, then use Take Trade to save the signal details in My Trades for alerts, TP/SL, and P&L tracking.

Is it secure?

Yes! AES-256 encryption protects your data and TradeBase only stores signal and trade records, not your broker credentials.

Can I trade manually?

Absolutely! TradeBase is designed to support manual execution with signal guidance and recordkeeping.

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